Sunset Cove | Team Joseph Ellen

sleeps 7. Full kitchen (fridge w/freezer, microwave, dishes, silverware, and coffee maker), towels, sheets, etc. Wifi is included with a flat-screen TV. This is the definition of beach living. Some of the amenities we have include:

• Smart TV
• Grill
• Fridge
• Microwave
• Coffee pot with coffee, cream, and sugar
• Eating Utensils
• Laptop-friendly workspace

and more!

You will have access to the entire home.

Jacksonville Beach is a coastal resort city in Duval County, Florida, United States. It was incorporated on May 22, 1907, as Pablo Beach, and would later change its name to Jacksonville Beach in 1925.

Car or Uber.

Available when needed.

★ COVID-19 SANITIZATION ★

Heath, safety, and wellbeing of our guests are of utmost importance to us. For this reason, we use a thorough and extensive process of cleaning after each check-out.

We charge a pet fee of $100 per reservation for 2 pets maximum.

*If you neglect to inform us ahead of time that you are bringing a pet with you than we reserve the right to either TERMINATE your stay early or charge an additional $100 on top of the original pet fee.

The following additional charges apply to late check outs/early arrivals, assuming we can offer this at all (we often can’t so please never assume this will be allowed):

1 hr or less early arrival or late departure: $50
1-2 hr early arrival/late departure: $100
2-3 hr early arrival/late departure: $200

These fees are primarily in place to highly discourage late checkouts/early arrivals since this causes our cleaning service undue stress to prep the unit prior to your or the next set of guest’s arrival. This also increases the need for them to rush/cut corners, increasing the likelihood of them not cleaning the unit to the high standard which we hold them to.

REFUND DISCLAIMER:
Please note that if a refund is issued for your booking, the processing fee of 3.9% will not be refunded. The refunded amount will be the total paid minus the 3.9% processing fee per Stripe’s return policy. This applies to direct bookings and bookings made through select booking channels. Thank you for your understanding.

• No cats allowed.
• Small dogs only.
• No garage access. For liability reasons, per our insurance we must keep the garage doors closed. Why you may ask? In the past year we have had garage doors ran into, hit by trucks, fall off the tracks, and even our garage door motor knocked off the ceiling by a vehicle. Each time is generally a $1500+ fix.
• You must be 21 years of age or older to book a reservation, and an individual who is 21 years of age or older must be present throughout the duration of the reservation.
• Please no eating or drinking in the bedrooms (closed water bottles are an exception). Additional cleaning fees to remove food/drink stains will apply.
• This is a smoke-free property. Smoking of any kind is strictly prohibited inside the home or on the premises. Violation of this policy will result in a $200 fine to cover additional cleaning costs.
• Pick up all trash before departing. Place all garbage in an outside trash can.
• Please wash all dishes. If the dishwasher was used, please run and unload the dishwasher prior to
• departure.
• Do not open the windows. This is due to the extra security measures we have installed.
• ●Do not overload the washer/dryer. Do not wash sandy beach items or towels in the units. Empty the dryer lint trap after EVERY USE. Additional fees will apply if units are damaged due to improper use.
• The storage room is to remain closed at all times.
• Consumables such as condiments or snacks may be left behind by previous guests if they are not empty. We try our very best to ensure that it is not expired or stale. HOWEVER, ultimately, it is up to the guests’
• discretion and inspection to consume these items if they wish. The host does not take any responsibility
• for the consumables.
• Please do not rearrange the furniture.
• If guests are found to have had a party without host permission which results in additional cleaning or
• maintenance required, guests will be responsible for additional cleaning charges. In the unfortunate
• event that neighbors are disturbed, GUESTS WILL BE ASKED TO VACATE THE PROPERTY
• IMMEDIATELY.
• NO ILLEGAL ACTIVITY OR GUESTS WILL BE ASKED TO VACATE THE PROPERTY IMMEDIATELY

Joseph Ellen Guest Protection Program. We believe vacation should be about making memories—not worrying about "what ifs." And let's be honest... nobody likes unexpected damage claims.

To help protect both our guests and our homes, all reservations are required to complete the Joseph Ellen Guest Protection Program before check-in.

As part of the simple pre-arrival process, you'll:

Complete a quick guest verification.
Review and electronically sign the Joseph Ellen Rental Agreement.
Choose one of the following protection options:
Damage Waiver: A small non-refundable fee that provides coverage for eligible accidental damage during your stay. This is the most popular option and helps avoid unexpected costs from minor accidents.
Security Deposit: A fully refundable security deposit hold that's released after checkout, provided no damage or policy violations are found.

We'll send you a secure guest portal link before your arrival to complete these quick steps. It only takes a few minutes and helps create a smoother, worry-free experience for everyone.

Thank you for your cooperation, and enjoy your stay!